How can we help

Find advice and answers from our support team fast or get in touch

Common Questions

Simply plug the receiver into your return compatible device and the transmitter and receiver are automatically paired. You can then use it immediately to record and tap video.
It is compatible with Lightning jacks for iPhone and iPad, Type-C jacks for Android phones and tablets, and devices with 3.5mm jacks (smartphones, tablets, digital cameras, computers, etc.). A few Android devices, such as the OPPO A5, may experience compatibility issues due to the nature of the system.
The microphone itself and the storage and charging case are not waterproof.
A full charge takes about 1.5 to 2 hours.
A microphone can be used for about 4 hours after a full charge.
No, you don't need an app. You can use it immediately, no need to pair it manually.
Since the built-in lithium battery is used, there is no need to prepare your own battery.

Didn’t find an answers to your questions?

Get in touch with us for details on additional services and custom work pricing