Shipping Policy
*Please NOTE: Due to the impact of COVID-19, order deliveries may be temporarily delayed. US orders will be processed and shipped out within 1-2 business days.
Shipping rates & Delivery
We ship to locations globally
Free shipping on orders over $100.
Standard USD 7.50
Rest of World
Expedited USD 12.50
Standard USD 10.50
Delivery Times
After your payment is verified, it may take up to 48 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 1 pm PT will not be shipped out until the next business day. If you order after 1 pm PT on a Friday, your order will likely be shipped out on the following Monday (public holiday is not included). Please refer to the chart below for rates/times.
Please allow around 15-20 days for your shipment to arrive at your address. However, due to our inability to control the transportation, the arrival time will be different according to the actual situation.Any delivery dates provided by Popumic are estimates.
Order Confirmation & Tracking
We will send you an email when your order has shipped and you may review your order and shipping & handling information. You could track your order with your tracking number that we sent you.
For more shipping information, you could contact us by leaving a message. We will get back to you asap.
We strongly advise to include a valid email address when placing an order for a much easier relay of updates.
Changes/Cancellations
Additions, changes, and cancellations to your order can be made any time prior to shipment. If you need to make a change, add or cancel your order, please contact walter@popumic.com as soon as possible. If the item has already shipped, we won’t be able to cancel the order or make a change until you receive the item. In that case, you will have to file a return to get a refund or change your order. In addition, there may be charged for the freight and charges incurred.