Shipping Policy

*Please NOTE: Due to the impact of COVID-19, order deliveries may be temporarily delayed. US orders will be processed and shipped out within 1-2 business days.

 

Shipping rates & Delivery

 

We ship to locations globally (except North Korea)

Free shipping on orders over $100.

Singapore
Expedited       SGD 7.50
Standard          SGD 5.00

 

Rest of World

Expedited       SGD 7.50
Standard         SGD 5.00

 

Delivery Times

After your payment is verified, it may take up to 48 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 1 pm PT will not be shipped out until the next business day. If you order after 1 pm PT on a Friday, your order will likely be shipped out on the following Monday (public holiday is not included). Please refer to the chart below for rates/times.


Please allow around 15 days for your shipment to arrive at your address. However, due to our inability to control the transportation, the arrival time will be different according to the actual situation.Any delivery dates provided by Echroom are estimates.

 

Order Confirmation & Tracking
We will send you an email when your order has shipped and you may review your order and shipping & handling information on your TimeGraving account if you have registered. If you haven't registered on our site, you could also track your order here with your tracking number.
For more shipping information, you could contact us by leaving a message. We will get back to you asap.
We strongly advise to include a valid email address when placing an order for a much easier relay of updates.

Changes/Cancellations
Additions, changes, and cancellations to your order can be made any time prior to shipment. If you need to make a change, add or cancel your order, please contact waler@popumic.com as soon as possible. If the item has already shipped, we won’t be able to cancel the order or make a change until you receive the item. In that case, you will have to file a return to get a refund or change your order. In addition, there may be charged for the freight and charges incurred.